Privacy Policy

1. Introduction

This Privacy Policy describes how Tip collecting, using and protecting the personal data of users of its website www.tucier.fr
By using the Site, you accept this Privacy Policy.

2. Treatment Officer

The data controller is:
Mrs Sandrine Apppert
Address: 4 Way of Liberty, 51600 Somme-Tourbe – France
Siren: 827 503 772
Contact Email: contact@astucier.fr

3. Site hosting

The site Tip is hosted by:
Hostinger International Ltd.
61 Lordou Vironos Street, 6023 Larnaca, Cyprus
Website: www.hostinger.fr

4. Collection of personal data

Astute collects only the data necessary for the smooth operation of the online shop and the management of the customer relationship.
The data collected may include:

• Name and surname

• Postal and e-mail address

• Telephone number

• Invoicing and delivery information

• Order history

• Messages sent via the contact form

This data is collected by:

• Creating a customer account

• Ordering

• Newsletter registration (if applicable)

• Use of the contact form

5. Purpose of treatment

Personal data are used for:

• Process and ship orders

• Managing customer relationship and after-sales service

• Issue invoices and manage accounting

• Inform customers of news, offers or changes in services (if agreed beforehand)

• Improve the user experience on the site

6. Legal basis for processing

In accordance with General Data Protection Regulation (GDPR)treatments are based on:

• Contract performance (online order)

• User consent (newsletter, non-essential cookies)

• The legitimate interest of Astucer (service improvement, fraud prevention)

7. Data retention

The data shall be kept for the duration necessary for the management of the business relationship and then archived in accordance with legal and accounting obligations.
Invoicing data retained 10 years.
Marketing data (newsletter) is deleted at user request or after 3 years of inactivity.

8. Data sharing

Astucer does not sell or lease any personal data.
Certain information may be transmitted to trusted providers exclusively for the proper functioning of the service:

• Accommodation provider : Hostinger

• Secure payment solution

• Carriers for the delivery of orders

All these partners undertake to respect the confidentiality of the data and to use it only in their missions.

9. Data security

Astute implements all necessary technical and organizational measures to protect your data from loss, unauthorized access or disclosure.
Connections to the site are secured by protocol HTTPS, and payments are made via certified and secure systems.

10. Your rights

In accordance with the law « Information technology and freedoms » and GDPRyou have the following rights:

• Right of access, correction and deletion of your data

• Right of opposition and limitation of treatment

• Right to data portability

• Right to withdraw your consent at any time

To exercise these rights, you can write live from the contact page or by mail to:
Tutor – 4 Way of Liberty, 51600 Somme-Tourbe, France

11. Policy Changes

Astucer reserves the right to amend this policy at any time in order to remain in compliance with existing legislation.
The last update date will then be indicated at the top of this page.

12. Site Creation

The site Tip was designed and developed by:
The Web Box – Reims (France)
www.laboiteduweb.fr